Exchange Now
Company

AML Policy

Purpose

This AML Policy explains the compliance principles followed by TonExchange.io as an informational website operating in the digital asset sector. Our website focuses on Toncoin (TON) exchange-related educational content, including swap guidance, fees, limits, timing, and wallet information.

TonExchange.io is not a custodial exchange and does not directly execute cryptocurrency transactions on behalf of users. However, because our content relates to digital asset transfers and external exchange services, we maintain a policy framework aimed at supporting lawful and responsible use.

Scope

This policy applies to:

  • use of TonExchange.io content and website features
  • communications sent to our support channels
  • interactions involving third-party service references published on the site
  • requests related to compliance, abuse prevention, or suspicious activity reporting

General AML commitment

TonExchange.io supports efforts to prevent:

  • money laundering
  • terrorist financing
  • sanctions evasion
  • fraud
  • identity abuse
  • use of digital assets for unlawful purposes

We expect users to engage with third-party crypto services only in compliance with applicable law and only for legitimate purposes.

No direct exchange services

TonExchange.io does not:

  • hold customer fiat or crypto funds
  • provide hosted wallets
  • process customer swaps directly
  • onboard users as a virtual asset service provider
  • perform custody of digital assets
  • guarantee completion of third-party transactions

Any transaction initiated with an external provider is subject to that provider's own compliance procedures, terms, and verification requirements.

User obligations

By using this website, you agree that you will not use information or resources provided by TonExchange.io to facilitate or support:

  • illegal financial activity
  • laundering of proceeds of crime
  • sanctions violations
  • market abuse
  • impersonation or fraudulent misrepresentation
  • transfers involving stolen or unauthorized funds
  • prohibited dealings under applicable export, trade, or financial restrictions

Users are solely responsible for ensuring that their actions comply with the laws of their country of residence, citizenship, and any other jurisdiction that may apply to them.

Sanctions and restricted activity

TonExchange.io does not knowingly support or endorse activity prohibited by applicable sanctions regimes or financial crime laws. We reserve the right to restrict communications, remove content requests, or cooperate with lawful authority requests where there is reason to believe an inquiry or activity may involve:

  • sanctioned persons or entities
  • comprehensively restricted territories
  • suspicious transaction patterns
  • deceptive or falsified information
  • unlawful source of funds concerns

Third-party provider responsibility

External exchange providers, wallets, and service platforms referenced on this site may apply their own AML/KYC controls, including:

  • identity verification
  • source-of-funds checks
  • blockchain transaction screening
  • enhanced due diligence
  • geographic restrictions
  • refusal or delay of suspicious transactions

Users must review the compliance policies of any third-party provider before using that service. TonExchange.io is not responsible for decisions made by those providers, including account restrictions, verification requests, or transaction holds.

Monitoring and abuse prevention

As part of normal website operations, we may monitor technical activity relevant to abuse prevention and site security, including:

  • spam patterns
  • malicious traffic
  • repeated suspicious contact attempts
  • fraudulent impersonation of our brand
  • content misuse connected to unlawful schemes

Where appropriate, we may preserve relevant records and share necessary information with qualified service providers or competent authorities, subject to applicable law.

Reporting concerns

If you believe that TonExchange.io content, branding, or contact channels are being misused in connection with suspicious or unlawful activity, please contact us promptly at:

[email protected]

When reporting an issue, include as much detail as reasonably available, such as:

  • relevant URLs
  • screenshots
  • wallet addresses involved
  • transaction hashes
  • dates and times
  • description of the concern

Do not send highly sensitive personal documents unless specifically requested through a lawful and secure process.

Cooperation with authorities

Where legally required or otherwise appropriate under applicable law, TonExchange.io may cooperate with:

  • law enforcement agencies
  • regulators
  • courts
  • financial intelligence units
  • sanctions enforcement authorities

Such cooperation may include preserving records, responding to valid legal requests, or providing relevant website-related information.

Recordkeeping

We may retain compliance-related communications and technical logs for a reasonable period where necessary for:

  • legal compliance
  • investigation of abuse
  • dispute handling
  • enforcement of site policies
  • security and audit purposes

Retention periods may vary depending on the circumstances and applicable law.

Risk statement

Digital asset transactions can carry elevated compliance risk due to pseudonymous blockchain activity, cross-border transfers, and rapidly changing regulatory expectations. Users should exercise caution and conduct appropriate due diligence before engaging with any exchange or wallet provider.

Policy changes

We may amend this AML Policy at any time to reflect legal, regulatory, operational, or risk-management changes. The latest version published on this page will apply from the date of publication.

Contact

For AML-related questions or compliance communications, contact:

Email: [email protected]