Overview

This Cookies & Privacy Policy explains how TonExchange.io collects, uses, stores, and protects information when you visit our website. It also explains how cookies and similar technologies may be used to improve site performance, measure traffic, and support core website functions.

By using TonExchange.io, you acknowledge that you have read this policy.

Who we are

TonExchange.io is an informational website focused on Toncoin (TON) exchange-related content, including conversion guides, exchange pair pages, wallet information, and transaction fee or timing references.

For privacy-related inquiries, contact:

Email: [email protected]

Information we may collect

We may collect limited categories of information depending on how you interact with the site.

1. Information you provide voluntarily

If you contact us by email, we may receive:

• your name, if included in your message
• your email address
• the content of your inquiry
• any additional information you choose to provide

Please avoid sending unnecessary sensitive personal data.

2. Technical and usage data

When you use the website, certain technical information may be collected automatically, such as:

• IP address
• browser type and version
• device type
• operating system
• referring URL
• visited pages
• date and time of access
• approximate geolocation derived from IP
• session and interaction data

This information is typically used for analytics, security, troubleshooting, and website improvement.

3. Cookies and similar technologies

We may use cookies, local storage, analytics tags, and similar technologies to:

• remember basic preferences
• understand how visitors use the site
• measure traffic and performance
• improve usability
• maintain security and service integrity

How we use your information

We may use collected information to:

• operate and maintain the website
• respond to inquiries
• improve page quality and user experience
• analyze traffic and content performance
• detect abuse, spam, fraud, or technical issues
• comply with legal obligations
• protect our rights and website security

We do not sell your personal data in the ordinary course of operating this site.

Legal bases for processing

Where applicable under data protection laws, we may process personal data on one or more of the following grounds:

• your consent
• our legitimate interests in operating and improving the website
• compliance with legal obligations
• responding to requests initiated by you

If you are located in the UK, EEA, or another jurisdiction with specific privacy rights, these legal bases may apply depending on the context.

Cookies policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the website function properly, remember preferences, and provide usage insights.

Types of cookies we may use

Essential cookies

These are necessary for website operation, security, and basic functionality.

Analytics cookies

These help us understand visitor behavior, such as page visits, navigation patterns, and content performance.

Preference cookies

These may remember settings such as language or interface preferences where available.

Managing cookies

You can usually control or delete cookies through your browser settings. You may also block cookies entirely. Please note that disabling certain cookies may affect website functionality or performance.

For browser-specific guidance, refer to your browser's help documentation.

Analytics and third-party tools

We may use third-party analytics, security, hosting, or performance services to better understand website use and maintain service reliability. These providers may process technical data on our behalf according to their own privacy terms and applicable legal requirements.

We are not responsible for the privacy practices of third-party websites linked from TonExchange.io. Once you leave our site, you should review the privacy policy of the destination website.

Data sharing

We may share limited information with:

• hosting providers
• analytics providers
• security and anti-spam services
• professional advisers
• regulators, law enforcement, or competent authorities where legally required

We may also disclose information where necessary to enforce our rights, prevent abuse, investigate suspicious activity, or comply with applicable law.

International data transfers

Because the internet is global, your information may be processed in countries outside your place of residence. Where required, we take reasonable steps to ensure that such processing is subject to appropriate safeguards consistent with applicable law.

Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including:

• operating the website
• maintaining records of correspondence
• meeting legal, accounting, or security obligations
• resolving disputes
• enforcing our policies

Retention periods may vary depending on the type of data and the reason it was collected.

Your rights

Depending on your jurisdiction, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• object to certain processing
• request restriction of processing
• request data portability where applicable
• withdraw consent where processing is based on consent
• lodge a complaint with a supervisory authority

To exercise a privacy-related request, contact:

[email protected]

We may need to verify your identity before processing certain requests.

Children's privacy

TonExchange.io is not directed to children, and we do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal data through this website, please contact us so we can review and address the matter.

Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed fully secure.

External links

Our website may contain links to third-party websites, services, wallets, or exchange providers. We do not control those external services and are not responsible for their content, availability, security, or privacy practices.

Policy updates

We may update this Cookies & Privacy Policy from time to time to reflect operational, legal, or technical changes. The updated version becomes effective when published on this page.

We encourage users to review this policy periodically.

Contact

For questions about this Cookies & Privacy Policy or personal data handling, contact:

Email: [email protected]